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Customer Reviews

Lori M.

Oct 21, 2023

Amazing selection very helpful staff. Easy to find right by the outlet mall with the big pink sign!

Paul Kalb

Dec 2, 2023

Ellen was very helpful and knowledgeable which made for a great shopping experience.. Thanks, Ellen!

kim war

Dec 2, 2023

I met with Cydney at my entrance and she was very professional and extremely informative. Gave amazing recommendations when I selected my items. Will highly recommend her and others to the store

Amanda Gaskins

Nov 26, 2023

We purchased 2 sofas, a sideboard, 2 bookcases, 2 end tables, and a sofa table from Rug and Home in Pineville, NC. It has taken our builder a little longer than expected to complete our home. Rug and home has stored our furniture at no charge, even when it has taken longer than expected. We would go in the store from time to time and see the new items that have c... ome in since we purchased our pieces. Of course, other pieces caught my eye and I wanted the new instead of what I purchased previously. I talked it over with Brandy, and was able to exchange with no problem. She explained how the exchange process would go with no confusion. I went in again and saw another piece I wanted instead of what I had, there to again, I spoke with Virginia and she and Oscar worked out all the numbers and collaborated with the warehouse to make the exchange without any hiccups. We purchased a cream wingback chair off the floor and Tim immediately took it off the floor to wrap it to prevent it from getting dirty before delivery. Gayatri greeted us with a smiling face, and was very helpful. This store is top tier and I highly recommend shopping with Rug and Home in Pineville, NC. We will DEFINITELY be back.  read more

Susan

Nov 26, 2023

Brandy was not only helpful, but patient and happy! She was a joy to work with. I highly recommend:)

Kim Heard

Nov 26, 2023

Michael took great care of me, explained how the different rugs were made and how long they would last. Discussed color options and cleaning/care of the different rugs. The young men that assisted with showing the rugs were polite and courteous. Overall a very pleasant experience.

Maranda Davis

Nov 22, 2023

Excellent experience! They really above & beyond to make sure you’re satisfied with your decision and never once made us feel like an inconvenience. Much appreciated!

Ruth Vasbinder

Nov 16, 2023

I think I could spend the whole day in this store looking at furniture and rugs. The staff is wonderful especially the young lady in the furniture section. If you ever need any help and want honest opinions just ask for salesperson Neriah. She is the plus.

Bruce Alexander

Oct 29, 2023

Professional and courteous service. Great experience.

Mary Ann Cangialosi

Oct 21, 2023

Rug & Home has gorgeous custom furnishings! When I walked in, I was in awe of their rugs hanging up through the atrium. And this is a former Textile Designer speaking. Everyone must go!!!

Lori M.

Oct 21, 2023

Amazing selection very helpful staff. Easy to find right by the outlet mall with the big pink sign!

Paul Kalb

Dec 2, 2023

Ellen was very helpful and knowledgeable which made for a great shopping experience.. Thanks, Ellen!

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