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July 25, 2019 1 min read

I want to compliment Patty and the other staff members that helped me select rugs. A couple weeks ago I had the staff pull several rugs and they all worked with me on a Sunday afternoon for about 3 hours. I bought 4 rugs and started placing them in various rooms the next week. They were perfect except for one. We brought that back by the next Sunday at 5:30! Patty and the team worked hard and we found one and I left with the perfect rug by 6. Not many people in customer service these days would have worked that hard or have been so pleasant. I want to make sure they get the recognition they deserve. -Karen